We are bridging the gaps in next generation communications.

911 Emergency

When seconds count, “lost in translation” should never be a reason to delay call processing or dispatching appropriate resources to an emergency. With Convey911’s text platform, a citizen can type a message in their native language to 911, and that request for help is then translated into English for the call-taker to read and understand.
Convey911 can help you configure SMS responses in several ways:

  • checkpoint features for 911 and 311 markets

    Create a point-and-click drop-down menu of preconfigured responses (wholly customizable and adjustable for your agency)

  • checkpoint features for 911 and 311 markets

    Free form text field that allows dispatch personnel to type an appropriate response

Convey911’s platform will translate the SMS response on the caller’s phone into their native language for a seamless, end-to-end translated conversation.

  • checkpoint features for 911 and 311 markets

    Real-time location information, including Z-axis

  • checkpoint features for 911 and 311 markets

    Detection and support of 135+ languages & dialects

  • checkpoint features for 911 and 311 markets

    Convey911 supports MMS and video with a single click

  • checkpoint features for 911 and 311 markets

    Cryptographically signed evidence archivals uploaded and stored in the GovCloud for CJIS compliant

311 Non-emergency

With Convey911’s text platform, a citizen can type a message in their native language to 311, and that request for help is then translated into English for the call-taker to read and understand. Citizen services personnel can respond to the inquiry in English, and Convey911’s platform will translate the SMS response on the caller’s phone into their native language for a seamless end-to-end conversation.

  • checkpoint features for 911 and 311 markets

    All text threads are uploaded and securely stored in the Gov Cloud

  • checkpoint features for 911 and 311 markets

    Detection and support of 135+ languages & dialects

Ready to see how Convey911 can improve your NG911 dispatch efforts? Contact us today to book a demo!

book a demo now