New enhanced 9-1-1 service includes language translation and precise location for mobile devices contacting 9-1-1.
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By the end of the year, Baltimore residents who don’t speak English will be able to communicate with 911 services in their native language, without waiting for an interpreter.
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A release from the Frederick County Government said that the county will be the first in Maryland to offer this enhanced 911 system.
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Frederick County's Division of Emergency Management is improving its translation and location capabilities in the next two months and later expanding some offerings to other first responders in the field, authorities said.
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To eliminate the language barrier, Frederick County will be implementing a new system with artificial intelligence that will allow them to detect in seconds the language that the caller speaks.
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